By choosing this service, your package will be opened and checked by our staff. A product image will be emailed to you. In the event of a discrepancy, the item will be returned. It is necessary to look at the photos and inform us about the discrepancy or error.
Parcel return service
Parcel return service. Terms of service: Return of parcels transported by Tezzex will be carried out on a paid basis. The return tariff is determined based on the weight of the package according to the transportation tariffs. Conditions: The package is returned only when the wrong product is shipped, if the product is damaged, defective (Defect must be found in the office), if the color or size is incorrect. If the package is checked for return within 2 working days from the date of receipt in the Baku office for return and the product is found without leaving the office, and one of the above cases is found, it is accepted with an invoice document. Note: If the above conditions are not met, the parcels will not be returned to the seller. Refunds are only available under the terms of the seller's store refund.